Legal
Privacy Policy
We respect your privacy and are committed to protecting your personal data. Here is how we collect, use, and safeguard your information.
Last updated: March 2025
The Short Version
We collect only what we need to deliver our services.
We never sell your personal information to anyone.
You can request access to or deletion of your data at any time.
We use reasonable security measures to protect your information.
Information We Collect
When you use our website or engage our services, we may collect the following types of information:
Personal identification information such as your name, email address, phone number, and business name — provided when you fill out our contact form or sign a service agreement.
Business and transaction data including website analytics, payment gateway data, and commission-related records necessary to fulfil our service agreements.
Technical data such as your IP address, browser type, device type, and pages visited — collected automatically when you access our website.
How We Use Your Information
We use the information we collect for the following purposes:
To respond to enquiries and communicate with prospective and current clients. To deliver, manage, and improve the web development services we provide. To calculate and reconcile commission payments in accordance with service agreements. To maintain the security and integrity of our systems and client websites. To comply with applicable legal and regulatory obligations.
We do not sell, rent, or trade your personal information to any third party.
Data Sharing
RunorTech will not share your personal data with third parties except in the following limited circumstances:
Service providers who assist us in operating our business (such as hosting providers or payment processors) — bound by their own privacy policies and our confidentiality requirements. Legal or regulatory authorities when required by applicable law. With your explicit written consent for any other purpose.
All third-party service providers we work with are required to handle your data securely and in accordance with applicable data protection principles.
Data Security
We take the security of your information seriously. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data using commercially acceptable means, we cannot guarantee absolute security.
Cookies
Our website may use cookies — small text files stored on your device — to improve your browsing experience and analyse website traffic. Cookies help us understand how visitors interact with our site so we can improve it.
You may configure your browser to refuse cookies or to alert you when cookies are being sent. However, doing so may affect some functionality of our website. By continuing to use our website, you consent to our use of cookies in accordance with this policy.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve any disputes.
Client business data and transaction records related to active service agreements are retained for the duration of the agreement and for a period of 5 years thereafter, in accordance with standard business record-keeping requirements.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
The right to access the personal data we hold about you. The right to request correction of inaccurate or incomplete data. The right to request deletion of your personal data, subject to our legal obligations. The right to object to or restrict certain processing activities. The right to data portability where technically feasible.
To exercise any of these rights, please contact us through our contact page. We will respond within a reasonable timeframe.
Changes to This Policy
RunorTech may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date.
We encourage you to review this policy periodically. Your continued use of our website or services following any changes constitutes your acceptance of the updated policy.
Privacy concerns?
For any questions about how we handle your data, contact us via our contact page and we will respond promptly.